Creative Grooming| Augusta Georgia |Paradise Kennels

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Boarding Services

7:30am-11am @ No Additional Charge.

11:00am-4:45pm pick-up @ $20 Late Pick-Up Fee per pet.

Grooming Services

Pick-up times are given on a first come first serve, however we try to accommodate as best we can but cannot guarantee early out times if you arrive later in the drop off window.

After Hours

We do not have extended hours, however, if you are running behind for check-out, you may contact the front desk prior to 5pm to prepay for your check-out, Late Pick-up Fee ($20 per pet), and your After Hours Pick-Up Fee ($15 per pet) and we will accommodate your pick-up until 5:15pm Monday-Saturday. Staff will not be able to accommodate past 5:15pm.

Food and Treats
We do not provide complementary kibble to our boarding pets. There will be a daily charge for the food we provide. We do not provide wet food for standard feeding.

We highly encourage pre-portioned bags or containers.

We do not recycle food so be thoughtful when determining portion sizes.

We love to spoil! Feel free to bring treats for us to pass out to your pet however please put all treats in one container. Exception: Dental chews like Greenies may be bagged separately.

We DO NOT allow medication to be placed in food unless it is a liquid or powder. Please be aware that we cannot confirm the full dose of liquid or powder medication ingested when mixed into the food.

Medication

Please bring whatever is needed to administer medication such as pill pockets, turkey, droppers ect.. If we have to use our items to give medication there will be an addition charge of $ .50 per med per time given. We can administer up to 3 medications, no more than 3 time per day.

Bedding

You may bring a soft bed OR a blanket. Excessive blankets and beds will no longer be accepted for inventory and laundering reasons.

Leave It At Home

rawhide treats, balls, slow feeder, non-tip bowl, elevated feeder

Limit to bringing only 2 toys please.

If your pet needs a specialized feeder, please let the staff know at check-in.

Handling Fee

Because it is our goal to be able to provide services to all our customers’ pets, we do not breed, or temperament restrict at our facility. Pets boarding with us that have special temperament triggers or who behave in a manner that causes risk of harm to themselves, other pets at our facility, or staff members will be tagged and assessed. Depending on severity of the behaviors, these accounts will be handled by senior staff and have an additional $5 per day handling fee added to the service price.

Sanitation Fee

Because it is our goal to keep our facility as clean as possible there will be an additional fee to cover extra cleaning time for pets that are in season, or who are especially messy in their runs and require extra cleaning services to maintain our level of cleanliness.

An additional $5 per day will be charged for these pets.

Holiday Cancellation Fee

A deposit of 50% of your pets boarding cost will be required before we can confirm your reservations. Deposits will be subtracted from your total bill at the end of your pets stay with us.
You have until 5 days prior to your scheduled drop off date to cancel your pet's reservations to receive a full refund of your deposit.
Cancellations made more than 36 hours prior to drop off but less than 5 days prior are eligible to receive half the deposit refunded.
Any cancellations made less than 36 hours from your scheduled drop off will not receive any percent of their deposit.

Grooming Cancellation Fee

To avoid having a no-show fee or cancellation fee you are required to cancel your appointment 48 hours or more in advance, or a fee of 50% of the cost of the grooming service price will be added to your account. This fee is nonrefundable and will not apply to your next service cost.

Grooming Late Drop-Off Fee

There is a $15 per pet late arrival fee added to your service cost for after 9:30am drop-off. After 9:45am, you’re considered “no show" and we cannot guarantee we will be able to groom your pet(s) that day. If we must reschedule your appointment due to late arrival, you are required to pay the cancellation fee.

Boarding Late Drop Off Fee

We ask that all Boarding pets be dropped off between 7:30 am and 4:00 pm, so that staff have time to get them set up before closing. Any pet being dropped off after 4:00 pm will incur an additional fee of $15 to cover staff having to stay after hours to do set up.

Opening Hours

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